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Protecting your privacy is essential for us

Thank you for your interest in VALOFLY. Protecting your personal data is a top priority for us. You can visit and use our website without providing any personal information. However, if you wish to use specific services via our site, processing your data may become necessary. If there is no statutory basis for this, we will always obtain your consent first.

Any processing of personal data—such as your name, address, email, or phone number—strictly complies with the General Data Protection Regulation (GDPR) and the country-specific regulations applicable to VALOFLY GmbH. This privacy policy is designed to inform you about the nature, scope, and purpose of the data we collect and process, as well as the rights you are entitled to.

What personal data do we use?

Depending on the nature of your relationship with VALOFLY, we collect, use and process the following categories of personal data:

  • Identification data such as name(s), family name(s), contact details (postal address, email, telephone number(s)), signature, citizenship/nationality, age, gender, date of birth, place of birth, ID numberpicture/image, voice, videos, CCTV images, audio recordings and car registration during your stay at VALOFLY.
  • Professional data such as CV
  • Financial data such as bank details and credit card details.
  • IT data such as IP address, user account, Cookie identifiers and other tracking technologies and activity logs (from tools and protocols, apps, access control, etc.).

We collect this personal data:

  • directly from you when you complete a form and you provide us such information, and/or
  • indirectly through the organisation you are working for if needed for a purpose listed below or information made publicly available.

Purposes of the processing of your personal data

VALOFLY may process the above-mentioned data for the following purposes: 

For our Website we collect personal data from visits to this website in order to measure the website’s performance and to understand how our customers, suppliers and other interested parties access it. Also it's possible that cookies may be stored in users' browsers.

For Marketing under the conditions permitted by law and when relevant, we may use your personal data for prospecting and marketing purposes. For example, we may use your personal data, such as your email address, to send news and newsletters or to contact you about products or information from VALOFLY.

For Communication we may use your personal data to communicate with you, including responding to requests for assistance. We can communicate with you in a few different ways, including email and via your social media accounts if you have agreed, and/or text message us.

For Recruitment we use personal data when you apply for a job at VALOFLY.

Performance of VALOFLY business activities and Customer services

  • We may use your personal data for VALOFLY sales and customer services activities, including customer relationship management, for technical support or other similar purposes and to establish and maintain customer accounts.
  • We may process your personal data in the course of VALOFLY procurement activities such as new products or services contracts and supplier management.
  • We may process your personal data in the course of VALOFLY public affairs management and/or Intellectual Property rights management or guest travel management.

Research and development we may use your personal data for research and development purposes, including public funding submission requests, improving our websites, applications, services, and customer experience and for other research and analytical purposes dedicated to improving our products, services, businesses, operations and processes.

Security we may use your personal data for user access management, IT security management, access badge management as soon as we provide such, visitor booking, security video surveillance (CCTV) and/or health & safety procedures.

To comply with legal obligations we may use your personal data to comply with applicable legal obligations, including responding to an authority or court order or discovery requests, and to comply with export control and sanctions requirements.

Legal basis for the processing of your personal data

Subject to the applicable law, we process your personal data under the following legal basis:

To comply with contractual obligations. When you subscribe to a particular service through a website, the purposes of processing your personal data are primarily determined by that service and we will process your information so that we can provide that service to you.

Within the scope of a legitimate interest. It may occasionally be necessary to process your personal data in the following scopes:

  • For the administration and management and performance of our business relationship including accounting, auditing, performance of the contract.
  • For the analysis and optimisation of our websites.
  • For ensuring IT security and the IT operation of VALOFLY. Also to ensue the security of the VALOFLY office and individuals.
  • For monitoring the compliance with our policies and standards.

Regulation of access to personal data

Subject to the applicable law, we may disclose your personal data to the following recipient(s) on a need to know basis:

  • VALOFLY, and the relevant staff members where this is necessary for the work to be carried out;
  • Authorised persons working for or on behalf of VALOFLY;
  • VALOFLY business partners if this is necessary for joint projects;
  • Law enforcement or authorities where necessary to comply with applicable law.